24/7 Medical Care and Advice when you need it.

MDAccess allows businesses to directly connect with a team of Canadian-based nurses and doctors to resolve and document an onsite customer or employee medical issue. It has become a highly-valued service, designed to help people get medical assistance when and where they need it.

MDAccess has proven its ability to:

  • Solve up to 80% of the reasons for these calls immediately over the phone.
  • Solve up to 80% of the reasons for these calls immediately over phone.
  • Reduce or eliminate unnecessary trips to a walk-in clinic or emergency department.
  • Provide reassurance and medical advice during uncertain times.
  • Improve onsite care, reduce risk and cost.
  • Provide safe and secure medical documentation.


Members get MDAccessAccounts and Call Sheets to have on-site.

When customer or staff member requires medical advice and care, Manager calls MDAccess

Nurse triages the patient and connects Doctor as required.

Voice recordings and medical notes for each call are kept safe and secure in proprietary software system.

Confidential medical information is kept safe and secure.


24/7 coverage by Canadian emergency and occupational health specialists.

Services available in French and English.

If required, prescriptions can be sent directly to the employee’s preferred pharmacy.

Photos can be sent securely to the doctor.

Custom medical kits provided (based on site).


Here is what some clients are saying about the MDAccess service:

“The doctor made sure I was comfortable before I got off the call. He thoroughly went over all of the options.”

The doctor took the time to explain what is happening, and why it happens. They are not in a rush. I feel reassured that I know what to expect, and what to look for – which I do not get at hospitals, doctors or clinics.

I like that they don’t recommend the OTC’s and prescriptions, but provide coaching (about alternate treatments) and what to look for.


    – Ready the moment a medical concern or question arises
    – Check your symptoms and get care advice
    – Call MDAccess through the app
    – Messaging and video available
    – iOS and Andriod